Payment & Billing Policy
Last Updated: [Insert Date]
Fantroos provides customers with payment methods displayed and enabled during checkout.
Accepted Payment Methods
Depending on availability, payment options may include:
UPI
Credit cards
Debit cards
Net banking
Digital wallets
Cash on Delivery
Other payment methods offered during checkout
Payment Confirmation
An order is considered successfully placed after the payment is successfully authorized or the applicable order confirmation process is completed.
If a payment is debited but the order is not successfully created, customers should contact our support team with the relevant transaction details.
Payment Security
Online payments may be processed through authorized third-party payment service providers.
Fantroos does not request customers to share confidential payment credentials such as OTPs, CVVs, PINs, or passwords through email, phone calls, or social media.
Never share your OTP or payment PIN with anyone claiming to be a Fantroos representative.
Billing
Applicable invoice or billing information will be provided according to the order and applicable legal requirements.
Customers are responsible for providing accurate billing information.
Failed or Pending Payments
If a payment appears pending, failed, or duplicated, please contact customer support with your Order ID and relevant transaction reference.
Email: support@fantroos.com
Phone: +91 98765 43210