Privacy policy

Funtroos respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website or place an order.

1. Information We Collect

Depending on how you interact with our website, we may collect:

  • Name and contact details.

  • Billing and shipping address.

  • Order and transaction-related information.

  • Product preferences and customer support communications.

  • Device, browser, website usage, and cookie-related information.

Payment information is handled through the payment services used at checkout. We do not intend to store full payment-card details on our own systems.

2. How We Use Your Information

We may use your information to:

  • Process and deliver orders.

  • Confirm payments and provide order updates.

  • Respond to customer service requests.

  • Manage returns, exchanges, cancellations, and refunds.

  • Prevent fraud and protect website security.

  • Improve website performance and shopping experiences.

  • Send promotional communications where permitted and, when required, with your consent.

3. Sharing of Information

We may share relevant information with service providers that help us operate our business, including:

  • E-commerce and website hosting providers.

  • Payment gateways and financial service providers.

  • Shipping and delivery partners.

  • Customer support and communication providers.

  • Website analytics and marketing services, where used.

We expect these providers to handle information appropriately for the services they provide. Information may also be disclosed where required by law or to protect legitimate legal rights.

4. Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to support essential website functions, understand website usage, and improve the shopping experience.

You can manage certain cookies through your browser settings or available website privacy controls. Disabling some cookies may affect website functionality.

5. Data Security and Retention

We use reasonable measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

We retain information for as long as reasonably necessary for order fulfilment, customer service, legal compliance, dispute resolution, and legitimate business requirements, subject to applicable law.

6. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of personal information, or raise concerns about how it is handled.

We may need to retain certain information to meet legal obligations or resolve disputes.

7. Children's Privacy

Our website is intended for general shoppers. We do not knowingly seek to collect personal information from children in violation of applicable law.

8. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review them.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services, practices, or legal requirements. The revised version will be published on this page with an updated date where appropriate.

10. Contact Us

For privacy questions or requests, contact:

Funtroos
Email: info.funtroos@gmail.com
Phone: +91 91838 48113