1. How can I contact Funtroos?
You can email us at info.funtroos@gmail.com or call +91 91838 48113.
2. How can I place an order?
Browse the products on our website, select your preferred options, add the item to your cart, and complete checkout.
3. How can I track my order?
If tracking is available, the details will be shared through the contact information provided with your order.
4. Can I cancel my order?
Contact us as soon as possible. Cancellation depends on the order's processing, production, and shipping status, subject to applicable law.
5. What is the return window?
Please submit your return request within 7 days of delivery. Eligibility depends on the reason for return and the Return & Exchange Policy.
6. Can I return a customized product?
Customized products may not be eligible for a change-of-mind return or for errors in customer-provided design details. Defective, damaged, incorrect, or materially misdescribed products will be reviewed in accordance with applicable law.
7. How long does a refund take?
We aim to initiate approved refunds within 5–7 business days after approval. The time for the amount to appear in your account may vary by payment provider.
8. What should I do if I receive a damaged or incorrect item?
Contact us within 7 days of delivery with your order number and clear photographs of the issue.
9. How much is shipping?
Shipping is free on orders of ₹999 and above. Orders below ₹999 have a flat ₹49 shipping fee. The final amount is always shown at checkout.
10. How can I ask a product-related question?
Contact our support team and include the product name and your question.
Email: info.funtroos@gmail.com
Phone: +91 91838 48113